This privacy was last updated on 1 July 2025.
Welcome to Glovgen. These Terms of Use (“Terms”) establish the legal agreement between you and us and govern your access to and use of our products, services, applications, and platforms. By using our services, you agree to be bound by these Terms. Important Notice: Please carefully review the section titled “Settling Disputes Between You and Glovgen”, which contains a binding arbitration clause and a class-action waiver applicable to all users based in India. This section may significantly impact your legal rights, including your ability to bring claims in court. Throughout these Terms, references to “Glovgen,” “we,” “us,” or “our” refer to TFIFC Technologies Private Limited, including its affiliates and subsidiaries. References to “you” or “your” refer to you as an individual user, customer, or member of the Glovgen platform. If you are using our services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, “you” and “your” will refer to that entity. The term “services” refers to all of Glovgen’s offerings, including but not limited to mobile applications, websites, web applications, features, tools, content, and other digital products. In addition to these Terms, your use of Glovgen’s services is also governed by our Privacy Policy and Member Guidelines, which are hereby incorporated by reference. We strongly encourage you to review these policies, as they contain important information regarding your rights, responsibilities, and use of the platform. We have made every effort to ensure these documents are accessible, easy to understand, and transparent. These policies and rules are integral to the functioning of the Glovgen ecosystem and help foster a safe, respectful, and compliant environment for all users. If you believe that any user is violating these terms or related policies, we encourage you to report such behavior through our official reporting channels. By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Who we are
Glovgen is a platform developed and operated by TFIFC
Technologies Private Limited, aimed at providing a wide range of products and
services designed to make everyday life more secure, convenient, and efficient for citizens across globe. We
are committed to building a trusted ecosystem that empowers individuals through digital tools and services
that enhance lifestyle, mobility, and access to essential features.
Our platform may also provide
access to certain premium services, exclusive features, and curated content, including products or offerings
made available by our partner brands. Please note that any such purchases may be subject to additional terms
and conditions, which will be presented to you at the time of transaction.
All services under the
Glovgen brand are delivered by TFIFC Technologies Private Limited,
Eligibility
By registering on the Glovgen platform and accessing
Glovgen’s services, you confirm and represent the following:
What you can expect from us
Glovgen is a dynamic
digital platform built to foster community, enable meaningful connections, and facilitate shared
experiences. We provide members with access to a range of services that enhance personal lifestyle by
prioritizing security, convenience, and efficiency.
Our current offerings include interactive digital
environments where members can engage through chat-based and media-rich communication features. These tools
are designed to promote personalized, community-centric experiences. As part of our ongoing innovation
strategy, we are continuously evolving the platform and may introduce new forms of interaction,
communication channels, and feature sets in the future.
Glovgen provides a growing suite of products
and services that span multiple categories. These offerings are developed either in-house or in
collaboration with established partner brands and trusted service providers. Members can conveniently
explore and access these facilities directly via the Glovgen platform, benefiting from a centralized
ecosystem tailored to financial, lifestyle, identity, and utility-based needs.
In line with our
commitment to innovation and member satisfaction, we regularly introduce new features, forge strategic
partnerships, and refine user experiences based on feedback, emerging technologies, and market trends. These
efforts are aimed at ensuring that the Glovgen platform remains responsive, relevant, and
value-driven.
To further enhance your experience, Glovgen may personalize content, recommendations,
and interface elements based on your usage patterns, preferences, and interactions on the platform. You
retain full control over the extent of this personalization and can manage related settings through your
account preferences.
Please be aware that Glovgen reserves the right to add, update, suspend, or
discontinue any feature, service, or section of the platform at any time, either in part or in full. Such
decisions may be based on business strategy, legal obligations, jurisdictional constraints, risk management
considerations, or technological evolution. While we endeavor to provide uninterrupted access to our
services, we cannot guarantee the availability or preservation of all content. Accordingly, Glovgen shall
not be held liable for any interruptions, feature removals, or data loss resulting from platform changes or
outages.
Your Content in Glovgen’s services
When we refer to “your content”, we mean
any material, data, or media that you upload, submit, post, share, or otherwise transmit through the Glovgen
platform or its associated services. This includes, but is not limited to, text, hyperlinks, GIFs, emojis,
photos, videos, documents, and any other form of media or file. As Glovgen evolves, any new form of
user-submitted content introduced via our services will also fall under the definition of “your
content.”
You are under no obligation to submit or contribute content to the platform. However,
if you choose to do so, you are solely responsible for ensuring the following:
This licence continues even if you stop using our services, unless you delete
your content or your account is permanently deactivated—subject to our data retention and legal
compliance obligations.
Glovgen reserves the right to review, block, remove, or permanently delete
any content that:
Glovgen’s content
Certain elements of the Glovgen platform—including
the user interface, website and app design, illustrations, graphics, logos, written content, code, and other
proprietary material—are the intellectual property of TFIFC Technologies Private Limited
(“Glovgen”) and are protected by applicable copyright, trademark, and intellectual property
laws.
While we may permit limited use of this content in accordance with these Terms of Service, all
intellectual property rights remain exclusively with Glovgen. You may not copy, reproduce, modify,
distribute, or create derivative works from our content without prior written authorization from
Glovgen.
Other content
Our platform allows users to post and share content. This content is
the sole responsibility of the individuals who create or share it. Glovgen does not endorse, verify, or
assume responsibility for the accuracy, legality, or reliability of content posted by other members. Any
views expressed in user-generated content are those of the individual users and do not reflect the opinions
or values of Glovgen.
You may not reuse or reproduce other users’ content without their
explicit consent or unless otherwise permitted by applicable law. Glovgen shall not be held liable for any
offensive, harmful, inaccurate, misleading, or objectionable content you may encounter while using the
services. We strive to maintain a safe and inclusive platform, and you are encouraged to report any content
that violates our Community Guidelines or legal standards. Glovgen reserves the right—but is not
obligated—to review, remove, or restrict access to any reported content at its sole
discretion.
The Glovgen platform may include features, tools, or links that provide access to
third-party websites, content, applications, or services. Such access is provided for your convenience only,
and Glovgen does not endorse or assume any responsibility for the accuracy, safety, privacy, or
functionality of third-party offerings. Your use of any third-party services is subject to their respective
terms and conditions, and you do so entirely at your own risk.
Glovgen’s paid services
Glovgen provides free access to core platform
functionalities; however, certain features, products, or premium services may be offered for a fee. These
paid services may be provided directly by Glovgen or in partnership with external service providers and
brands.
Prior to completing any transaction involving a paid feature, the applicable charges will be
clearly displayed to you. By proceeding with such a transaction—by clicking “Proceed,”
“Submit,” “Continue,” “Pay,” “Buy,” “Book” or
any other action-based prompt—you are deemed to have provided your informed consent to the applicable
fees or charges.
You are solely responsible for reviewing all applicable pricing and charges before
making a purchase. Additional or separate terms and conditions may also apply to specific products or
partner services, and you may be required to accept such terms before completing your order.
Restrictions on your use of Glovgen’s services
When accessing or using any part of the Glovgen platform and its
associated services, you agree to comply with these Terms of Service, all applicable local, state, national,
and international laws, rules, and regulations, as well as any additional policies issued by Glovgen,
including but not limited to our Terms and Privacy Policy.
You agree to
use the platform and services solely for lawful, authorized, and appropriate purposes. You are strictly
prohibited from engaging in any activity that violates the letter or spirit of these terms. Specifically,
you shall not, and shall not facilitate, encourage, or assist others to:
Termination
Your Right to Terminate, You may stop using Glovgen’s services at any time and for any
reason. If you wish to terminate this Agreement, you may do so by:
Even after termination of your account or access to the services, the following sections of the Terms will continue to remain in effect: Intellectual Property, User Content Licensing, Disclaimers, Limitations of Liability, Indemnity, Dispute Resolution, and Governing Law, as well as any other provisions that by their nature are intended to survive termination.
Limitation of Liability
In no event shall Glovgen, or its officers, directors, shareholders, subsidiaries,
affiliates, employees, agents, partners, co-branders, licensors, licensees, consultants, or contractors be
liable to you or any third party for any special, incidental, indirect, consequential, or punitive damages
or losses of any kind, including but not limited to loss of profits, data, goodwill, or other intangible
losses, whether foreseeable or not, and regardless of whether Glovgen has been advised of the possibility of
such damages. This applies under any theory of liability, whether in contract, tort (including negligence),
strict liability, or otherwise, arising out of or in connection with your access to or use of the Glovgen
App, Platforms, or Services.
Glovgen’s total cumulative liability to you for any and all
claims, damages, and losses arising in connection with your use of the Glovgen App, Platforms, or Services,
whether in contract or otherwise, shall not exceed INR 10,000 (Indian Rupees Ten Thousand only) under any
circumstances.
Unless explicitly stated otherwise in specific cases where Glovgen acts as a reseller,
Glovgen operates solely as a facilitator, connecting users with third-party service providers (such as
hotels, document partners like DigiLocker and others and etc.—collectively referred to as
"Service Providers"). Glovgen’s liability is limited solely to ensuring the user receives a
confirmed booking or authentication as selected. Any issues experienced by the user during service
fulfilment shall be the exclusive responsibility of the respective Service Provider.
Glovgen shall
not be liable for the acts, omissions, warranties, misrepresentations, negligence, or breaches committed by
any Service Provider. Unless expressly guaranteed as part of a particular product or offering, Glovgen
disclaims all liability regarding the quality, availability, or fitness of any service offered by the
Service Provider. Glovgen does not guarantee the completeness, accuracy, legality, or timeliness of the
information furnished by the Service Provider, and shall not be held responsible in case such content is
outdated, incorrect, or in violation of any applicable laws or regulations. By availing services through the
platform, the user acknowledges that the ultimate contract of service exists between the user and the
Service Provider, not Glovgen.
User’s responsibility
Users are strongly
advised to carefully review the description, terms, and details of any services or products prior to making
a booking, initiating authentication, or proceeding with any transaction on the Glovgen platform. By
confirming a booking or completing an authentication process, the User agrees to be bound by all applicable
conditions and obligations as specified in the confirmation and as further outlined in this User Agreement.
These terms shall be read in conjunction with and subject to the provisions of this Agreement.
Where
a User initiates a booking or authentication on behalf of another individual, the User assumes full
responsibility for ensuring that such individual is informed of and agrees to abide by all terms,
conditions, restrictions, and guidelines applicable to the transaction or service.
Users agree to
comply with all standard procedures, operational guidelines, and platform-specific rules that Glovgen may
amend or update from time to time in relation to the use of its services. Furthermore, Users undertake to
adhere to all applicable laws, rules, notifications, or directions issued by the Central Government, State
Governments, district authorities, or any competent regulatory or statutory authority with regard to the
usage of services or execution of transactions facilitated by Glovgen.
All services provided by
Glovgen are offered strictly on an “as is” and “as available” basis. Glovgen
reserves the right, at its sole discretion, to modify, enhance, suspend, or discontinue any feature,
functionality, or service at any time without prior notice. Glovgen expressly disclaims all warranties,
whether express or implied, including but not limited to implied warranties of merchantability, suitability,
or fitness for a particular purpose. No oral or written information, guidance, or advice obtained by the
User from Glovgen or its representatives shall be construed to create any warranty not expressly stated
herein or within the applicable service-specific terms and conditions.
By using Glovgen’s
services, Users explicitly consent to be contacted by Glovgen or its authorized representatives via phone
calls, SMS, or emails for service-related communications, updates, and promotional content. This consent
shall override any preference registered by the User under the National Customer Preference Register (NCPR)
or any equivalent directory.
Indemnity
You agree to
defend, indemnify, and hold harmless Glovgen, including its officers, directors, shareholders, employees,
agents, affiliates, partners, co-branders, licensors, licensees, consultants, contractors, and any other
applicable third parties (collectively, the “Indemnified Parties”), from and against any and all
claims, liabilities, losses, damages, demands, obligations, costs, debts, actions, or expenses (including
reasonable legal and professional fees) arising out of or relating to:
Disputes & Arbitration
In consideration of Glovgen granting you access to and use of the
Glovgen App, Glovgen Platform, and associated Services, you acknowledge and agree that Glovgen shall not be
a party to any dispute that arises between you and any commercial partner, user, or recipient of funds
transferred by you. Glovgen bears no obligation to mediate or resolve such disputes. However, at its sole
discretion and without assuming any legal responsibility, Glovgen may facilitate communication between the
concerned parties and, where feasible, assist in the resolution of such disputes.
Except where
expressly stated otherwise in these Terms of Use, this Agreement and any disputes arising from or in
relation to it shall be governed exclusively by the laws of India. Any dispute, controversy, conflict, or
claim (a “Dispute”) arising out of, in connection with, or relating to the use of the Glovgen
Services or these Terms—whether concerning their interpretation, validity, breach, termination, or
enforceability, and excluding matters expressly designated to be resolved solely by Glovgen—shall be
addressed in the following manner:
Use and Protection of Intellectual Property Rights
The Glovgen Apps, Glovgen Websites, Glovgen logos, and all related
Glovgen Services are protected by applicable laws governing copyright, trademarks, patents, trade secrets,
and/or other intellectual property rights. All content and materials—including but not limited to page
headers, logos, images, illustrations, graphics, audio or video clips, text, software, reports, trademarks,
and trade names—are the exclusive property of Glovgen or its licensors, as applicable.
You are
granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Glovgen App and
Platforms solely for your personal, non-commercial use, and strictly in accordance with these Terms of Use.
This licence does not include any right to:
General
Nothing in these Terms of Use shall be
construed as creating any partnership, joint venture, agency, or employment relationship between you and
Glovgen or any third party.
If any provision of these Terms of Use is held to be illegal, invalid, or
unenforceable, in whole or in part, under any applicable law, such provision or part thereof shall be deemed
severable and shall not affect the validity and enforceability of the remaining provisions. In such a case,
Glovgen shall replace the invalid or unenforceable provision with a valid and enforceable one that, to the
greatest extent possible, reflects the intent and purpose of the original.
These Terms of Use, along
with any additional terms displayed on the Glovgen App or Website, constitute the entire agreement between
you and Glovgen regarding the subject matter herein and supersede all prior agreements, understandings, or
arrangements.
Updation
Glovgen
reserves the right to update or modify these Terms of Use at any time. Any such revisions will be effective
immediately upon posting the revised version on the Glovgen website. The revised version shall supersede all
prior versions.
You may opt out of accepting the revised Terms of Use by discontinuing use of the
Glovgen App and Services. Continued use of the platform following the publication of an updated version
shall constitute your deemed acceptance of the revised Terms.
We encourage you to review these Terms
periodically to stay informed about any updates or changes.
Pricing & Availability
We provide
availability details for products and services listed on the Glovgen App, including on individual product
pages. Except for what is specifically stated on these pages, we do not guarantee availability. Dispatch
timelines are indicative only and should not be construed as confirmed delivery dates. You will be notified
via email if any of the products you order are found to be unavailable during processing.
All prices
on the platform are shown in Indian Rupees (INR). Prices of items in your cart reflect the most current
price displayed on the product detail page. This price may differ from the price at the time you initially
added the item to your cart. Please note that placing an item in your cart does not reserve its price or
availability.
Unless otherwise stated, all listed prices are inclusive or exclusive of Goods and
Services Tax (GST), duties, and cesses, as applicable.
Offers
From time to time, Glovgen may present
promotional offers or benefits, either directly or in collaboration with partner sellers, for purchases made
on the Glovgen marketplace. All such offers are subject to their specific terms and conditions, as displayed
on the Glovgen App, and shall be read in conjunction with these Terms and Conditions.
Glovgen
reserves the sole right to determine the outcome of any promotional offer or contest. Such decisions shall
be final, binding, and not subject to any challenge, appeal, or dispute resolution process.
Grievance Redressal / Nodal Officer
If you have any
issues or queries related to the Glovgen marketplace, you may first contact our customer support team via
the in-app chat function. If your issue is not resolved to your satisfaction, you may escalate your
grievance to the designated Grievance Redressal Officer.
Email: support@Glovgen.in