Guideline

This guideline was last updated on 3 April 2025.

We created Taxian to be a platform that brings “Taxpayer and ITR filed citizens of India” together over shared experiences, giving everyone a place to belong and various facilities & privileges of products and services. Our Community Guidelines ensure everyone can express themselves and get facilities & privileges of products and services.

These guidelines explain what isn’t allowed on Taxian. Everyone on Taxian must follow these rules, and they apply to all parts of our platform, including your content, behaviours, servers, website and apps. Our Trust & Safety team reviews reports by users, moderators, or trusted reporters. When someone violates these guidelines, we may take a number of enforcement steps against them, including issuing warnings, removing content, suspending or removing the accounts and/or servers responsible, and potentially reporting them to law enforcement.

If you come across a user, message, or server that appears to break these guidelines, please report email id: support@taxian.in 

Mail Subject line : Your Member ID

Description :Tell us what happened and share a screenshot of the “issue”.

Taxian is committed to maintaining the highest standards of integrity and legality in its operations. The use of fake documents, including Aadhaar, PAN, Driving License (DL), and Passport, or other government documents is strictly prohibited. Here are the guidelines to handle such situations, including relevant legal acts:

Policy Communication

Clearly communicate to all users that the use of fake documents is illegal and unacceptable. Include a clause in the Terms of Service that explicitly states the prohibition of using fake documents and the consequences of such actions.

Identification & Verification Processes

Implement robust document verification processes to prevent fake documents before they are used within the Taxian service. Use automated systems and APIs from government entities “Digilocker” and sharing documents, is owned and operated by the Ministry of Electronics and Information Technology (MeitY) sources for original documents which taxian service allow users (citizens of India) to verify their documents (such as Aadhaar, PAN, Driving licence, Passport and other documents) in various in check-in, Entry, and various places.

Reporting and Handling Fake Documents

In case, fake documents are detected, report the incident immediately to the relevant authorities, including law enforcement and the issuing government bodies taking action with applicable law. Immediately suspend the account and services of any user found to be using fake documents.

Legal Consequences

Pursue legal action against individuals who use fake documents in accordance with the Indian Penal Code (IPC), the Information Technology Act, and other relevant laws.

Notify the relevant authorities, such as the UIDAI for Aadhaar, the Income Tax Department for PAN, the Passport Office, and the RTO for DL, or any other, about the fraudulent use of their documents.

Relevant Legal Acts

Indian Penal Code (IPC), Section 465 (Punishment for forgery), Section 468 (Forgery for purpose of cheating), Section 471 (Using as genuine a forged document), Information Technology Act, 2000, Section 66D (Punishment for cheating by personation using computer resources), Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, Income Tax Act, 1961, Section 277 (False statement in verification), Passport Act, 1967, Motor Vehicles Act, 1988 and Section 182 (Penalty for offences related to licences)

By adhering to these guidelines, Taxian can maintain its commitment to legal compliance, user trust, and the integrity of its services, while effectively managing the risks associated with the use of fake documents.

Respect Each Other and The services.

1. Do not promote, coordinate, or engage in harassment. Taxian is a platform where everyone can find a place to belong, and harassment prevents users from building healthy communities. We do not allow harassing behaviour such as sustained bullying, ban or block evasion, doxxing, or coordinating server joins for the purposes of harassing server members (such as server raiding).
   
   We also do not allow the coordination, participation, or encouragement of sexual harassment, such as sending unsolicited sexually suggestive content, unwanted sexualization, or attacks on sexual activity.
   
2. Do not use hate speech or engage in other hateful conduct. This includes the use of hate symbols and claims that deny the history of mass human atrocities.
   
   We consider hate speech to be any form of expression that either attacks other people or promotes hatred or violence against them based on their protected characteristics.
   
   We consider the following to be protected characteristics: age; caste; color; disability; ethnicity; family responsibilities; gender; gender identity; housing status; origin; race; refugee or immigration status; religious affiliation; serious illness; sex; sexual orientation; socioeconomic class and status; source of income; status as a victim of domestic violence, sexual violence, or stalking; and weight and size.

3. Do not threaten to harm another individual or group of people. This includes direct, indirect, and suggestive threats.

4. Do not organise, promote, or support violent extremism. This also includes glorifying violent events or the perpetrators of violent acts, as well as promoting conspiracy theories that could encourage or incite violence against others.
   
5. Do not solicit, share, or make attempts to distribute content that depicts, promotes, or attempts to normalize child sexual abuse. Also, do not post content that in any way sexualizes children. This includes real as well as manipulated media, animation (such as lolicon), and any type of digital creation.

6. Do not solicit sexual content from or engage in any sexual conduct ("grooming") with anyone under the age of 18.

7. Do not make sexually explicit content available to anyone under the age of 18. You must be 18 or older to be in Taxian. You must apply an age-restricted label to any channels that contain sexually explicit content or any other content shared solely for the purposes of sexual gratification.Do not post sexually explicit content in user avatars, custom statuses or bios, server banners, icons, invite splashes, emoji, stickers, or any other space that cannot be age-restricted.

8. Do not share sexually explicit or sexually suggestive content of other people without the subject’s knowledge and consent, otherwise known as “revenge porn.” This includes the non-consensual distribution of intimate media that was created either with or without an individual’s consent.

9. Do not share content that glorifies, promotes, or normalizes suicide or other acts of physical self-harm. This includes content that encourages others to cut, burn, or starve themselves, as well as content that normalises eating disorders, such as anorexia and bulimia. Self-harm acts or threats used as a form of emotional manipulation or coercion are also prohibited.

10. Do not share real media depicting gore, excessive violence, or animal harm, especially with the intention to harass or shock others.

Be Honest

Do not share false or misleading information (otherwise known as misinformation). Content that is false, misleading, and can lead to significant risk of physical or societal harm may not be shared on Taxian. We may remove content if we reasonably believe its spread could result in damage to physical infrastructure, injury of others, obstruction of participation in civic processes, or the endangerment of public health.

Do not misrepresent your identity on Taxian in a deceptive or harmful way. This includes creating fake profiles and attempts to impersonate an individual, group, or organisation.

1. Do not engage in activities that could damage or compromise the security of an account, network, or system. This includes using deceptive techniques to trick others into revealing sensitive information (phishing), using malicious software (malware), and flooding a target with traffic in order to make a resource unavailable (denial-of-service attacks).

2. Do not use or attempt to use Taxian to promote, coordinate, or execute financial scams. A financial scam is any intentionally deceptive act taken with the intent to receive an illegal, unethical, or otherwise dishonest gain.
   
   This includes but is not limited to: Ponzi schemes, pyramid schemes, advance-fee fraud, market manipulation (including “pump-and-dump” schemes), and romance and employment scams.

3. Do not engage in activities that fraudulently generate a profit at the expense of others. This includes facilitating, providing instructions for, and participating in fraud. We do not allow coordinated efforts to defraud businesses, price gouging, forgery, money laundering, or tools that facilitate illegal behaviour.
   

Respect Taxian

1. Do not send unsolicited bulk messages (or spam) to others. Also, do not facilitate this activity, such as by selling spambots, server “raid” tools, account-creation tools, token generators, CAPTCHA-solving services, or other spam tools.
   
2. Do not sell or purchase methods for artificially increasing membership, such as via advertisements or botting.

3. Do not organise, promote, or engage in any illegal behaviour, such as the buying, selling, or trading of dangerous and regulated goods. Dangerous goods have reasonable potential to cause real-world, physical harm to individuals. Regulated goods have laws in place that restrict the purchase, sale, trade, or ownership of the goods.

4. Do not abuse Taxian products and services in any way, participating in fraudulent Boosting activities, or using monetization features to commit fraud.

5. Do not evade permanent Taxian-level enforcement actions. This includes creating new or using existing accounts or communities after being removed for violating our platform rules.

6. Do not use self-bots or user-bots. Each account must be associated with a human, not a bot. Self-bots put strain on Taxian’s infrastructure and our ability to run our services.

7. Do not mislead Taxian’s support teams. Do not make false or malicious reports to our Trust & Safety or other customer support teams, send multiple reports about the same issue, or ask a group of users to report the same content or issue. Repeated violations of this guideline may result in loss of access to our reporting functions. ‍

If you see any activity that violates these guidelines, our Terms of Service, or our other policies, please report it to us. You can learn more on how to report to us in the above mail (mentioned). However, please note that we strongly discourage and may take action against vigilantism, as this behaviour can put individuals in harm’s way and can also interfere with our investigations and ability to report to law enforcement.

These guidelines will continue to evolve over time. This means we may take action against a user, server, or content that violates the spirit of these guidelines when we encounter a new threat or harm that is not explicitly covered in the current version.

We will always make our best effort to notify you when we update these guidelines, but it is up to you to follow the spirit of them: keep Taxian safe and a place for everyone to belong. Thanks for doing your part.